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Legacy Furnishings and Decor - LHFD is a 27-year-old Home Decor company founded in Texas. In its early stages, LHFD built a strong, strategic management team with vast experience in marketing and manufacturing which quickly manifested growth. In 1996, LHFD entered into a joint venture and formed a manufacturing operation in Guangdong Province, China. In 2012, after 2 decades of unparalleled success in the home furnishings industry, LHFD shifted its strategic focus to include the fastest growing distribution channel in the home furnishings industry, E-commerce. Today, our corporate office remains in the Dallas, TX metro area and includes the Sales, Marketing and Operational teams. Legacy Home is committed to our retail partners and has always supplied our customers with the best product solutions AND delivers them direct to the end user. Legacy is dedicated to SERVICE making our Direct to Consumer (Dropship) operation is an industry leader today. Our simple yet focused goal is to offer on trend, high style designs at the BEST value in the industry. Keeping our customers at the front of the pack with unrivalled customer service and support, which is ultimately our driving force behind Legacy. With a strong focus on product quality, efficiency and cost effectiveness, LHFD has a variety of manufacturing partners strategically located around the world, including but not limited to locations in China, Vietnam, Malaysia, and Mexico.
Yes, you can place and order; and yes, we will deliver. The Classy Home's activities are continuing. Our delivery times are accurate to the fine of our expertise, however state-level and national-level closure decisions can also have an effect on a few orders. We are trying to do our exceptional best to be as accurate as feasible. You could find updated shipping instances on the product detail web page for every object and while you are checking out.
What's the status of my order and delivery? Can I change the address on my order?You can track your order and deliveries from the Track Order on our site. Once your order has shipped, you can find tracking information in your order details. If an order includes multiple items, each may have separate delivery dates and tracking information.
Why are some items taking longer to ship?With many states issuing stay-at-home orders due to covid-19, some of our partners have needed to reduce their staff notably. That means warehouses have taken longer than ordinary to get your order on a truck. We've done our best to make certain that our delivery estimates are correct, but our delivery chain has had a few exceptions while sudden activities including climate and warehouse closures have not on time deliveries. We are doing the whole lot possible to make certain the safety of everybody in our community and we appreciate your patience.
Can I still make returns?Yes, though there may be some delays as our vendors continue to comply with local or state regulations at their warehouses. Returns can be initiated by you in your account on theclassyhome.com.
Is it safe to receive orders?For guidance on coronavirus, please refer to the World Health Organization website. Here is an excerpt from their website as of April 3, 2020- "The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low."
What is The Classy Home doing to keep customers and employees safe?The Classy Home is committed to ensuring the safety of both our customers and employees. We are strictly following WHO guidance to protect our employees. Using sanitizer & masks, keeping our warehouses clean, allowed employees to work from home where possible. We've also instructed our suppliers to follow WHO guidance at their warehouses.
Is it possible to reduce contact with delivery guys or driver?Yes. The Classy Home's delivery partners have been advised to reduce contact with customers by placing packages at the customer's doorstep and stepping back. ID check is performed at a distance. You can also choose a safe location where the delivery staff can leave your package.
NOTE: we can also add one box named 'delivery instructions' in the form where customer can fill instructions while orderingYes, we are delivering Large and Bulky items which are in stock.
